Among the proposed measures – reduction of the cost of replacement batteries for the older iPhone models from 79 to 29 dollars
Apple apologized for having secretly slowed the performance of the old versions of iPhone.
In an official statement published on the company website Thursday, said that “some users believe that Apple has betrayed them”.
“We apologize… we never did and never will do anything that can shorten the life of any of Apple’s products, to worsen conditions for users and get them to buy the new version (product)”, – stated in a press release.
Earlier in the week, Apple acknowledged that the new software released by the company, may slow down older versions of iPhone.
In a study published by Primate Labs, who developed the app, which measures the processing speed of smartphones, it is argued that the iPhone 6 and iPhone 7 eventually begin to work slower.
Two days later, Apple commented on these findings. According to the company, last year it was released software that slows down the performance of these models in order to compensate for problems arising from the aging of lithium-ion batteries, which the phones can unexpectedly turn off.
In Apple claim that the aim of the launch was to optimize operation of the obsolete batteries.
In a statement released Thursday, the company said it was ready
“to listen to the concerns of customers.” Among the proposed measures – reduction of the cost of replacement batteries for the older iPhone models from 79 to 29 dollars.
In addition, Apple promised in early 2018 to release a new update for their smartphones, allowing users “to monitor the performance of the batteries of their iPhone in order to independently assess whether their condition on the performance of the phones.”